Clear rules for intelligent identities.

1. Agreement to these Terms

By accessing or using the Services, purchasing a plan, or accepting an invitation to a workspace, you agree to these Terms and our Privacy Policy. If you use the Services for an agency, company, or another person, you confirm that you are authorised to bind them to these Terms.

If you do not agree, do not use the Services.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter into a binding agreement. You must provide accurate information, protect your login credentials, and promptly notify us of suspected unauthorised access.

Accounts and workspace permissions are personal to the assigned user. You may not share credentials or bypass access restrictions. Agencies are responsible for administering their users, maintaining accurate model associations, and promptly removing access that is no longer authorised.

3. The Services

Floryn AI provides tools for creating and managing authorised AI identities, media and descriptions, audience interactions, pricing and bundles, workspace permissions, and earnings analytics. Features may differ between plans and may depend on connected services or customer configuration.

Dashboard figures can be sourced from Telegram and other connected systems through customer-managed workflows such as n8n. They are operational estimates and may be delayed, incomplete, corrected, or differ from authoritative payment or platform records. You are responsible for verifying figures before relying on them for accounting, tax, payroll, or other financial decisions.

4. Identity, voice, and likeness authorisation

You may only upload, create, train, activate, or manage an AI identity when you have documented, informed authority from the person represented and all permissions necessary for the submitted content, voice, likeness, name, and intended uses.

You must respect the person’s agreed boundaries, disclosure requirements, revocation rights, prohibited topics, and applicable platform rules. You must not create deceptive impersonations or imply that an AI interaction is human where disclosure is required. Agencies must maintain their own evidence of model authority and provide it to us on reasonable request.

5. Acceptable use

You must not use the Services to:

• Impersonate, exploit, harass, threaten, defame, or deceive another person.
• Use anyone’s identity, biometric information, voice, likeness, private content, or intellectual property without permission.
• Create or distribute unlawful, non-consensual, exploitative, or child sexual abuse material, or content involving anyone under 18.
• Facilitate fraud, unlawful financial activity, malware, credential theft, spam, or circumvention of platform safeguards.
• Probe, disrupt, reverse engineer, scrape, overload, or gain unauthorised access to the Services or another workspace.
• Submit information you are not legally permitted to collect, use, or disclose.

We may investigate suspected misuse and suspend access where reasonably necessary to protect people, the Services, or legal compliance.

6. Content, ownership, and licences

You retain ownership of content you lawfully submit. You grant Floryn AI a non-exclusive, worldwide, limited licence to host, copy, process, transform, transmit, and display that content only as needed to provide, secure, support, and improve the Services and meet our legal obligations.

You represent that you have all rights and permissions needed for submitted content and our permitted processing of it. You remain responsible for reviewing AI-generated descriptions, messages, media, recommendations, and other outputs before publication or use.

Floryn AI and its licensors own the Services, software, design, branding, documentation, and related intellectual property. Except for rights expressly granted in these Terms, no rights are transferred to you.

Feedback may be used by us without restriction or payment, provided we do not publicly identify you without permission.

7. Plans, trials, payments, and taxes

Full plan prices are displayed in USD and paid 7-day trial offers are displayed in AUD unless stated otherwise. Current website plans and trials are offered as one-time payments; a trial does not automatically renew. Stripe securely processes payment details under its own terms and privacy policy.

Charges are due when you confirm Checkout. Except where required by consumer law or expressly agreed in writing, payments are non-refundable once access or services have been supplied. You are responsible for applicable taxes, duties, conversion fees, and accurate billing information.

A purchase does not guarantee acceptance into an invitation-only or compliance-restricted feature where stated eligibility requirements are not met. If we cannot provide a purchased service for reasons attributable to us, we will offer an appropriate remedy consistent with applicable law.

8. Data and privacy responsibilities

Our handling of personal information is described in the Privacy Policy. Each customer must have a lawful basis and provide required notices for information it supplies or connects to the Services.

Agencies determine which authorised users can access their models’ information and must not associate a model with an agency without permission. Models should only receive access to their own statistics unless additional access is expressly authorised.

9. Third-party services

The Services may interoperate with third parties such as Stripe, Supabase, n8n, Telegram, email providers, and hosting platforms. Their services are governed by their own terms, privacy policies, availability, and technical rules. We are not responsible for third-party services outside our reasonable control.

You are responsible for configuring your integrations securely, protecting API keys and webhook secrets, and complying with the connected platform’s terms.

10. Availability, changes, and termination

We may modify, improve, limit, or discontinue features. We aim to provide reliable Services but do not promise uninterrupted availability. Maintenance, provider outages, security events, and circumstances outside our control may cause interruptions.

You may stop using the Services at any time. We may suspend or terminate access for material breach, unlawful activity, security risk, non-payment, loss of required authorisation, or where continued service would expose us or others to harm. Provisions that by their nature should survive termination will continue, including ownership, payment obligations, disclaimers, and liability terms.

11. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available”. AI outputs and analytics can be inaccurate, incomplete, or unsuitable for a particular purpose. You must apply human review and professional judgement.

We do not provide legal, financial, tax, employment, or accounting advice, and dashboard data is not a substitute for authoritative records or professional advice. Nothing in these Terms excludes guarantees, warranties, or rights that cannot lawfully be excluded, including applicable rights under Australian Consumer Law.

12. Limitation of liability

To the maximum extent permitted by law, Floryn AI will not be liable for indirect, incidental, special, exemplary, or consequential loss, or for loss of profits, revenue, goodwill, data, or business opportunity arising from the Services.

Where liability cannot be excluded, our aggregate liability arising out of or relating to the Services will be limited to the greater of the amount you paid us for the affected Services during the 12 months before the event giving rise to the claim and AUD $100. This limitation does not apply where it would be unlawful, or to liability that cannot be limited under applicable law.

You are responsible for claims arising from your content, lack of required identity or data permissions, unlawful use, or material breach of these Terms, to the extent permitted by law.

13. General terms

These Terms and the Privacy Policy form the agreement between you and Floryn AI concerning the Services, together with any signed order or service agreement. If a signed agreement conflicts with these Terms, the signed agreement controls for that conflict.

You may not assign your rights under these Terms without our consent. We may assign them as part of a restructure, financing, merger, acquisition, or sale. If any provision is unenforceable, the remaining provisions continue. A delay in enforcing a right is not a waiver.

These Terms are governed by the laws of Queensland, Australia, and the parties submit to the courts with jurisdiction there, except where mandatory consumer law gives you a right to bring proceedings elsewhere.

We may update these Terms. Material changes will apply prospectively, and we will provide notice where required. Continued use after the effective date of updated Terms constitutes acceptance where permitted by law.